During the online membership application process, we collect personal information required to verify your identity before you can establish membership in the credit union. All financial institutions must adhere to the USA Patriot Act which states:
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
When you open an account at REALTORS® FCU, A Division of Northwest Federal Credit Union, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents. We thank you for your understanding and for joining us in securing a safer tomorrow. REALTORS® FCU, A Division of Northwest Federal Credit Union is a virtual institution, so in order to verify your identity during the online application process we use technology that performs a credit report inquiry. Information gathered from this inquiry is used to generate multiple choice questions that you must answer correctly so we know that you are you. If you have a fraud alert or subscribe to an identity theft protection service that places fraud alerts on your credit report, we cannot automatically verify your identity so extra steps will be necessary before your membership can be established.