Metropolitan Regional Information Systems

MRISOur Member: MRIS® (Metropolitan Regional Information Systems)

Member Since: September 2009

About MRIS®: MRIS® is an acronym for Metropolitan Regional Information Systems, Inc. MRIS is the largest MLS in the nation and is the leading online real estate information service for about 50,000 real estate professionals in the Mid-Atlantic region, including the vast majority of Maryland, Northern Virginia and Washington, DC as well as parts of Pennsylvania and West Virginia. Just last year, 2008, MRIS facilitated the sale of more than 102,253 properties, translating to more than $99 million in daily sales volume.

In addition to offering technology solutions, broker and agent software products and an industry-leading consumer portal, HomesDatabase.com, we also provide back-end technology to other MLSs through our CURE Solution. To learn more about MRIS® go to www.MRIS.com.

David Charron, President and CEO of MRIS® and Greg Hangemanole, Assistant Controller, discussed the importance of the credit union and how valuable of an asset it is for REALTORS® as well as their members.

The Credit Union: How long have you been with MRIS®?

Charron: I’ve been here for 10 years, and MRIS® has been around since 1995.


The Credit Union: Why did MRIS® decide to join REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union?

Hangemanole: It was within the industry and had a competitive return on investment. Not only that, but REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union provides benefits to our members.


The Credit Union: How is your relationship with REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union different from your relationship with other financial institutions?

Hangemanole: So far we have two money market accounts at the credit union. Up to now it’s all been good; Member Care is responsive and always helpful.


The Credit Union: How can real estate professionals benefit from REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union membership?

Charron: Real estate professionals often need short term assistance, some bridge money. With sometimes erratic income streams they need someone who is going to be understanding and appreciative of their situation. It’s not that REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union has a lack of standards; they just realize that REALTORS® have different needs. It’s crazy to not at least make the call to see what they can do for you.


The Credit Union: What are the significant accomplishments of your business this past year, and what do you have planned for 2010?

Charron: Last year we were able to pay off our building and get a great tenant downstairs. We’ve been working on making sure consumers and agents have access to the system when they need it. We’ll hopefully be coming out with some mobile apps soon. We’re focusing on business continuity, the new data center facility, consumer portal, and the new MRIS.com.


The Credit Union: What are your current business challenges?

Charron: Like most associations membership is a challenge. Also expanding our footprint and keeping services contemporized.


The Credit Union: Do you have any words of advice for real estate professionals?

Charron: The worst is behind us. Many have been successful during this time. They have had to change effort, expectations, and the tools that they are using. The consumer is smarter now with access to more information. The REALTOR® has to become the advisor as opposed to the gatekeeper.


The Credit Union: What would you say to someone who is reluctant to use a virtual credit union?

Charron: We quickly give our information out to so many people, why not give it to someone you can actually trust? REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union has checks and balances. It’s as good as it’s cracked up to be. If you’ve done online banking before, it’s a walk in the park – on a sunny day. It’s also nice that it’s not so big that you’re lost in the crowd.


The Credit Union: In your opinion – what can we do better?

Charron: To open up the field of membership to include association owned and broker owned organizations’ staff.