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Frequently Asked Questions

How Do I...

Add a joint owner to my account?

Apply for a home loan?

Apply for a personal loan?

Apply for a vehicle loan?

Change or add a beneficiary on my account?

Change my debit card PIN?

Deposit checks?

Fund my new account?

Join the credit union?

Join the Partner Program?

Know if my funds are insured?

Make a loan payment?

Open a new share account?

Open new accounts/make deposits that exceed the daily maximum funding limit ($99,000)?

Pay my bills online?

Request a wire transfer?

Report a stolen or lost debit card?

See a pending hold?

Can’t find the answer you’re looking for? Contact a friendly Member Care representative at 866.295.6038 24-hours a day. We’re here for you!