Home
|
About
|
Contact
|
Rates
|
Locations
|
Frequently Asked Questions
Membership
Savings & Checking
Certificates
Loans & Credit
Account Access
Twitter
Facebook
LinkedIn
Email
Print
More...
Frequently Asked Questions
Personal Services
Personal Membership
How do I join the credit union?
How do I add a joint owner to my account?
How do I fund my new account?
How can my business join the credit union?
Are my funds insured?
More information on
membership
.
Savings
How do I open a new share account?
How can I open a new account/make a deposit that exceeds the daily maximum funding limit of $99,000?
Are my funds insured?
Is there a minimum to open?
Are monthly deposits required?
Is there a minimum/maximum deposit amount?
When can I withdraw the money?
Are there penalties for early withdrawal?
More information on
savings
.
Checking
How do I open an eChecking or Premier Checking account?
How do I deposit checks?
How do I order checks?
How can I find an ATM?
How do I change my debit card PIN?
How do I report a lost or stolen debit card?
How do I see a pending hold?
What is Member Protection Plan (aka Courtesy Pay)?
Do you have overdraft protection?
More information on
checking
.
Certificates
How do I open a certificate account?
Are my funds insured?
More information on
certificates
.
New and Used Auto
How do I apply for a vehicle loan?
How can I make an auto loan payment?
More information on
auto loans
.
Home Loans
How do I apply for a home loan?
Can I apply for a loan before I find a property to purchase?
How do I complete the online application?
How does the application process work?
What are the fees associate with my transaction?
Is there a fee charged or any other obligation if I complete the online application?
What is the maximum percentage of my home’s value that I can borrow?
How can I make a home loan payment?
More information on
home loans
.
Personal Loans & Credit Lines
How do I apply for a personal loan?
How can I make a personal loan payment?
How do I apply for a Professional Development Line of Credit?
How do I apply for a Professional Development Line of Credit?
More information on
personal loans
.
Virtual Branch
How do I change or add a beneficiary to my account?
How can I pay my bills online?
How can I request a wire transfer?
How do I order checks?
How do I see a pending hold?
How do I deposit checks?
More information on
Online Banking
.
Business Services
Business Membership
How can my business join the credit union?
How can I apply for personal membership?
How do I fund my new account?
Are there any monthly fees?
Are my funds insured?
More information on
business membership
.
Savings for Businesses
How do I open a new business share account?
Are my funds insured?
More information on
savings for businesses
.
Member Business Lending
How do I apply for a loan?
For what purposes can Member Business Loan (MBL) proceeds be used?
What Member Business Loan (MBL) products are available?
What are the MBL loan rates?
Are MBL rates fixed or variable?
What term options are available?
Are unsecured business lines-of-credit available?
What is the minimum loan amount for an MBL?
What is the maximum loan amount?
Are there any fees associated with the application origination process?
What type of financial data is required with the application?
How long does the approval process take?
How are loan proceeds disbursed?
How are loan payments calculated?
Does the monthly loan payment stay the same over the life of the loan?
How will I receive monthly loan statements?
When should I expect to receive monthly loan statements?
How do I make a loan payment?
Are there any penalties for early payoffs?
What is the grace period for late loan payment?
What is the fee for late loan payments?
More information on
business lending
.
Certificates for Businesses
What are the penalties for withdrawing early from my certificate?
Are my funds insured?
How do I open a new business certificate account?
More information on
certificates for businesses
.
Can’t find the answer you’re looking for? Contact a Member Care representative at 866.295.6038 or send us a
secure message
. We’re here for you!
