Contact Us

REALTORS® FCU, A Division of Northwest Federal Credit Union Members:

Sign in to Online Banking and click the Message tab to send us a message!
Member Service Center Hours -
Mon - Fri 7:00am - 7:00pm (EST)
Saturday 8L00am - 1:00pm (EST)

Not a Credit Union Member?

Click Here to send comments or inquire about products and services!


Telephone Banking
24-hour Bank-by-Phone
 703-709-6917 (866-932-7666 toll-free)
First time users, contact us to help you get started.

Personal Accounts:

* Member Service Representatives: 866.295.6038
Member Service Fax: 703.272.0004
* Our friendly knowledgeable Member Service Representatives are available Monday - Friday 7:00 AM - 7:00 PM (ET),  and Saturday 8:00 AM - 1:00 PM (ET) to answer your questions. 

Business Accounts:

* Member Service Representatives: 866.295.6038
Business Lending Services: 800.336.3384, dial 1, ext 6166#

Lending Center:

703.709.8921
866.709.8921

Additional Support:


Debit Card Assistance
Change PIN | Please call Card Services 866.295.6038
(Mon. - Fri. 7:00am - 7:00pm (EST) and Sat. 8:00am-1:00pm (EST)
Lost or Stolen Debit Card | Please call Card Holder Services 800.336.3384
Order New Debit Card | Call Member Care 866.295.6038 or Send us a message in Online Banking 

Online Bill Pay Assistance
Bill Pay Services | Bill Pay Inquiries & Assistance  866.295.6038

Order Checks
Order Checks | Sign In to Online Banking and select the “Check Services” tab 
Check Order Status | Please call Deluxe Check Printers 877.838.5287

Routing Number
ABA Routing Number | 256075025




Mailing Address: 

All general correspondence should be sent to:

REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union

P.O. Box 1229
Herndon, VA 20172-1229

Deposit & Loan Payments
REALTORS® Federal Credit Union, A Division of Northwest Federal Credit Union
P.O. Box 1610
Herndon VA, 20172-1610