Happy birthday to us ... happy birthday to us …. We are coming up on the anniversary of the opening of our virtual doors and what an exciting year it has been! Over 5,000 of your fellow REALTORS® and family members have made the credit union a part of their financial services solution and more members are joining every day. We look forward to explosive growth in year two. Like any start-up company, we had a few growing pains. There were no existing business models for us to reference when developing the world’s first (and still only) totally virtual credit union. We’ve learned many valuable lessons this year and with each member interaction, we’re getting more educated about what our members need. We remain focused on continuous improvement of our member service experience.
In the past quarter, REALTORS® Federal Credit Union has been hard at work to add new products and services as well as many other dynamic enhancements and upgrades to our online banking. Continue to check back with us as we roll out these new products and features in the coming months. Meanwhile, we would like to ask you two questions:
Are you maximizing your credit union benefit? Remember, we have a very
full range of products and services (with exceptional rates) available
to you on both the deposit and lending sides.
- Have you urged your colleagues and family members to join? The
credit union belongs to YOU, our member-owners. The more the credit
union grows, the better we can make the experience for everyone.
Thank you for your membership and support and have a great spring – a
time of regeneration and growth.
Sincerely,
Thomas A. Glatt
President and CEO
